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Last Updated:  September 1st, 2025

1. Introduction

DHAX Agency (“DHAX Agency,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or interact with us.
By using our website, you consent to the practices outlined in this policy.If you do not agree, please do not use our site.
We may update this policy from time to time. We’ll post any changes here and revise the “Last Updated” date above. Continued use of the website after changes are posted indicates your acceptance.

2. Information We Collect

We collect only the data necessary to operate our website and communicate effectively with leads, prospects, and business partners.

2.1 Personal Information (you may provide)

- Name, email, phone number, company name, job title
- Any information you submit via contact forms, demo requests, or newsletter signups
- Communication content (emails, form messages)

2.2 Technical Information (collected automatically)

- IP address, browser type, device data, and location (approximate)
- Pages visited, time on site, referring URL
- Information collected via cookies and analytics tools

We do not collect sensitive personal information (e.g., race, religion, health, biometrics).

3. How We Collect It

- Directly from you (via forms, emails, calls, or consultation requests)
- Automatically through cookies and analytics tools (e.g., Google Analytics)
- From business tools we use to support outreach, client intake, or CRM (e.g., email marketing, lead management platforms)

4. How We Use Your Information

We use your information to:

- Respond to inquiries and messages
- Qualify and manage leads
- Deliver newsletters or content (with consent)
- Analyze website performance
- Improve user experience
- Manage communication and outreach campaigns
- Support business operations and legal compliance

We will only use your information for additional purposes if you’ve given explicit consent or if required by law.

5. Legal Basis for Processing

For users in jurisdictions that require it (such as the European Union), we rely on the following lawful bases:

- Consent— for newsletter signups or tracking preferences
- Contract
— if we’re communicating with you as part of a project or service request
- Legitimate interest
— for lead generation, business development, or website optimization
- Legal obligation
— if required by applicable law

6. Data Sharing

We do not sell your personal information.

We may share your information only with:

- Subcontractors or team members under NDA or contractual agreement
- CRM, analytics, and email marketing platforms, only to the extent needed to operate those systems
- Legal authorities if required for compliance or enforcement
- A successor entity in the case of merger, sale, or acquisition

Any third parties we work with are required to keep your information confidential and secure.

7. Cookies and Tracking

Our website uses cookies to:

- Improve performance and load times
- Understand how visitors use our site
- Track conversions or ad performance (if applicable)

You can manage your cookie preferences through your browser settings. We use a cookie banner to obtain consent where required. For more information, visit:
GoogleAnalytics Opt-Out Add-on

Our website does not currently respond to “Do Not Track” signals.

8. Data Security

We take data protection seriously and use industry-standard safeguards to protect your information, including:

- Secure access to all systems
- Encrypted storage and transfer of sensitive data
- Limited data access based on role
- Security monitoring and updates on all platforms we use

However, no system is 100% secure. We encourage you to use strong passwords and take caution when sharing information online.

9. Data Retention

We retain data only as long as needed for legitimate business purposes or legal compliance.

- Lead or contact info: kept while our communication is active or useful
- Newsletter subscribers:
until you unsubscribe
- Analytics data:
typically retained up to 26 months
- Client project data:
managed separately per contract

You can request deletion of your data at any time (see Section 11).

10. Third-Party Links

Our website may include links to third-party tools or platforms (e.g.,LinkedIn, Calendly). We are not responsible for their privacy practices. Pleasereview their policies before submitting any data.

11. Your Rights

Depending on your location, you may have the right to:

- Access your personal information
- Corrector update inaccurate information
- Request deletion of your data
- Withdraw your consent
- Opt out of marketing emails
- Object to processing based on legitimate interests
- Request a copy of your data (data portability)

To exercise these rights, contact us at:
info@dhaxagency.com
We may verify your identity before processing requests.

12. Children’s Privacy

Our website and services are intended for users age 18 or older. We do not knowingly collect information from children. If we become aware that we have, we will delete the information promptly.

13. Contact Information

For privacy questions or data requests, contact:
info@dhaxagency.com
We operate remotely and do not maintain a physical office.